The user interface for Palace of Chance is easy to navigate and offers simple casino gameplay. Complicated downloads and software installation is not a requirement for this online casino. The Palace of Chance Casino offers an Instant Play option that allows users to start playing casino games immediately.
It is important to add that this casino’s online gaming environment is not full of security issues and financial hazards. This casino provides every player with a secure and safe online gaming experience. Additionally, the playing environment is relaxed and worry-free.
The Palace of Chance website consists of fast paced and visually appealing webpages. Unlike other online casinos, Palace does not incorporate mediocre or slow moving gaming software. Palace offers a high-quality site that keeps the games moving along effortlessly.
The software is also compatible on both Mac and Windows platforms. Many online casinos require users to download software on the Windows platform; however, Palace recognizes that Mac users may enjoy their online gaming experience as well. The software simply requires a standard Internet browser that efficiently integrates Flash-based applications.
Palace of Chance is well-known for their diverse game selection. Unlike many other popular online casinos, The Palace’s most popular game is not Texas Hold ‘Em Poker. Palace creates their Las Vegas experience by offering several interactive games. Most notably, Vegas Three Card Rummy and traditional Blackjack are among the most popular.
Additionally, any online casino environment is incomplete without the addition of a few slot machines. Palace of Chance offers a wide range of slot machines. Although there are several regular favorites, Lucky 8 is currently growing in popularity. Other popular slot machines include Hillbillies, Pharaoh’s Gold, and Sevens and Stripes.
Recently, Palace started offering a new slot machine option. This option allows players to select games that offer random jackpots. In most cases, major and minor jackpots are made available at random. This option is offered in many of the popular games such as Coat of Arms and Dream Run. Many players have confirmed that this innovative feature is not available at many other Las Vegas casinos.
Video poker machines are just as popular as slot machines at Palace of Chance. These games offer valuable bonus options and the most popular game is Aces and Eights. However, the selection of games for video poker is slightly limited. Serious video poker players may have a difficult time locating their preferred game.
As previously mentioned, one of the major concerns for Palace users were security and safety. This is particularly true for users who are playing games for the first time. Palace’s online security begins with its user interface. The security also involves how the user interacts with the software. It is important to add that Palace of Chance provides one of the most secure software packages available. This guarantees that the gaming environment is safe and creates fair gameplay. Palace keeps every player’s personal transactions completely confidential and secure. More importantly, all user data and personal information is the main concern for this online casino. Palace of Chance Casino policy states that user data and personal information will not be used or sold to third party companies.
VIP and Player Bonuses
Palace offers a new player 200% No-Limit Sign Up Bonus. There is also a 100% match free chip on deposit. For instance, players who deposit $30 will receive a $30 match free chip if they lose. Players who deposit $100 will receive a $100 match free chip upon loss. Players who deposit $500 will receive a $500 match free ship upon loss.
There are also valuable monthly promotions that range from receiving 160% bonus to 560% bonuses on deposits of $30 or more. These promotions can include free chip giveaways and various game challenges. There are several ways to discover more information about the monthly promotions and offers to players at Palace of Chance.
The VIP bonuses and offers are lucrative for existing members. VIP member at Palace of Chance receive more Casino Cash than any other online casino.
Level 1: Jade VIP – $5,000 in total deposits receives $250 in welcome free chips. There is 1 comp for every 800 played on nearly every game. This VIP status offers 20% monthly cashback and $50 in free chips on the first of the month for active member accounts.
Level 2: Pearl VIP – $10,000 in total deposits receives $350 in welcome free chips. There is 1 comp for every 700 played on nearly every game. This VIP status offers 25% monthly cashback and $100 in free chips on the first of the month for active member accounts.
Level 3: Ruby VIP – $15,000 in total deposits receives $400 in welcome free chips. There is 1 comp for every 600 played on nearly every game. This VIP status offers 30% monthly cashback and $200 in free chips on the first of the month for active member accounts.
Level 4: Diamond – $20,000 in total deposits receives $500 in welcome chips. There is 1 comp for every 500 played on nearly every game. This is the best VIP status and there is 30% monthly cashback and $500 in free chips on the first of the month for active member accounts.
Deposits and Withdrawals
There are several banking options available at Palace of Chance Casino. However, many users complain that the deposits and withdrawal options are limited. This is in comparison with other popular online casinos. Palace currently allows players to deposit funds via Click2Pay, Visa, Neteller, and MasterCard. When players require a withdrawal, the options include Cashier’s Check and Wire Transfer.
For many players, depositing funds into an account is a matter for concern. Factors that affect this process include the simplicity associated with making the deposit and the security of the deposit. Although Palace of Chance Casino lets players deposit funds via Neteller, Visa, Click2Pay, and MasterCard; the casino suggests players should use a pre-paid credit card. This type of card eliminates issues associated with rejected credit cards. When players have questions about deposits or withdrawals, there is a number that helps resolve all issues.
In most cases, a withdrawal from the player’s real money account can take up to two weeks. It is important to add that the maximum withdrawal limit is $2,000 per week. Withdrawals are subject to rules and regulations authorized by Palace Casino. However, the process is normally straightforward and uncomplicated. In the event of a rejected withdrawal, the player is notified within 72 hours.
Although deposits and withdrawals are a couple of the major concerns with this online casino; there are combinations of support options that help offer a peace of mind. These options include telephone, e-mail, and live chat that are available around the clock. This means that deposit and withdrawal support is available for players that enjoy gaming day or night. This support is available at times that are convenient for the individual player.
The gaming environment at Palace of Chance is created using a premium look and feel. The software and the site are both visually engaging. The software, user interface, and website are all powered by Real Time Gaming. This feature is offered by one of the biggest platforms in the world. Although Palace of Chance has a Costa Rican business license, the casino accepts players from around the world and is currently accepting United States players.
Palace of Chance on the Blacklist
Palace of Chance is well-known for having a checkered history of slow payment. However, over the last couple years, Palace is enthused to announce that the casino is currently resolving the majority of the payment disputes. These disputes have tarnished the brand of Palace for several years. In some cases, there are active players that are receiving unpaid earnings in the thousands as a result of the new pro-player policy.
Palace of Chance Game Options
Palace of Chance Casino currently offers more than 80 casino games. These games are available for play with real money or for play in “fun mode”. As stated beforehand, the casino incorporates Real Time Gaming (RTG) software. This gaming platform provides excellent quality sound, graphics, and player interaction. This casino has a reasonably sized group of traditional casino games. These games include entertaining variations of three card poker, blackjack, stud poker, baccarat, craps, roulette, and several others.
This online casino also provides more than 40 different types of slot machines that include three and five reel. There are also progressive and non-progressive games available. In addition to slots, Palace has several video poker variants and keno. Palace has more than enough casino games to satisfy the curiosity of any player.
The biggest selection of games at Palace is the slot machines. Although there are more than 40 types of machines, there are in fact more than 100 distinct titles to choose from. The popular titles include Naughty or Nice, Cleopatra’s Gold, and Aztec’s Millions. Players that desire a more traditional experience may enjoy the wide range of three-reel slots.
This online casino is also a place to enjoy a variety of table games. Palace currently offers several variations of Roulette. Players can enjoy multiplayer versions of the game as well as French, American, and European variations. Palace also has multiple blackjack variations that include Red Dog, three Caribbean Poker games, Baccarat, and Let It Ride.
Quality video poker games include Deuces Wild, Jacks or Better, and Joker Poker. Players can enjoy these popular titles or less popular titles that include Mystery Bonus and Double Jackpot. Many of these games incorporate a multi-hand feature.
Customer Support Options
The Palace of Chance has excellent customer support. This casino offers customer support 24 hours a day, 7 days a week via live text chat, email, and telephone. It is important to note that the live support chat can be slightly uncooperative and impolite at times. This is primarily a result of the large number of cynical “free chip abusers” the representatives deal with on a consistent basis.
Palace provides players with a comprehensive range of customer service solutions. In most cases, the fastest response is received via the live chat option. There is also the option to use the website and downloadable software. Replies to email are generally received within 24 hours.
Fairness and Security
The Palace of Chance uses an encrypted network that is secured with the latest online safety technology. Palace protects potentially sensitive information with a 128-bit SSL encryption. This type of encryption conceals personal data. More importantly, this type of technology makes it practically impossible to access for unauthorized users.
All casino games offered by Palace of Chance are confirmed fair by TST. TST is one of the major randomness auditing firms. There is a TST logo displayed on the bottom of the Palace of Chance website. Additionally, there is concrete evidence that proves Real Time Gaming software is a fair platform.
Palace has gone extra lengths to guarantee safe gaming and fair gameplay. The casino takes extra steps to ensure that every game incorporates the highest safety and fairness standards. Each game at Palace is certified. This guarantees that every roll of the dice and each spin of the wheel are completely fair. The Palace of Chance Casino is fully insured and legally licensed.
The Palace of Chance Casino is one of the best online casinos for slots and video poker. This casino offers valuable New Player and VIP bonuses. Palace also has impressive software and an attractive website. The user interface is easy to navigate and simple to understand. This casino incorporates excellent encryption software and has TST certified gameplay. This casino guarantees confidentiality of all user data and personal information.
Palace of Chance is an excellent online casino that gives players a virtual experience that is similar to visiting Las Vegas. Although the casino has had some trouble in the past regarding slow payments; it currently has a pro-player policy that puts the players at the top of the priority list. More importantly, this casino offers excellent customer service that is available 24 hours a day, 7 days a week. Contacting customer service is effortless. There is a live chat option, email, or telephone number. Palace of Chance is a high-quality online casino that offers an engaging gaming experience.